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Privacy Policy

At Bendigo Pokies, we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data.

What Personal Information May Be Collected

We may collect various types of information from you when you interact with our platform. This includes:

  • Account registration information: username, email address, password (hashed)
  • Device and browser information: device type, operating system, browser type
  • Usage analytics and behavioural data: interactions with the platform, login history

Account Registration Information

When you create an account with us, we may collect certain personal details. This includes your name, email address, and chosen username.

Device and Browser Information

We may also collect information about your device and browser settings. This helps us ensure compatibility with various devices and browsers.

Usage Analytics and Behavioural Data

As you interact with our platform, we may collect data on your usage patterns. This includes login history, game play data, and other relevant metrics.

Cookies and Tracking Technologies

We use cookies to improve the user experience and remember preferences. Additionally, third-party services (listed below) may also utilize tracking technologies for analytics or advertising purposes.

  • Cookie policy: We use both first- and third-party cookies on our platform.
  • Data collection methods: Cookies are used primarily for session management and storing user preferences.
  • Purpose of data collection: To personalize the user experience, improve website navigation, and deliver relevant content

Communication Preferences

We respect your communication preferences. If you have opted out of marketing emails or other notifications, we will not send you further communications on those topics.

Data Storage and Retention

Personal data is stored securely and retained for a reasonable period after account inactivity. We regularly review our retention policies to ensure compliance with applicable regulations.

  • Duration of personal data storage: Data is typically stored for 24 months from last login or until explicit deletion request.
  • Data transfer outside Bendigo Pokies's jurisdiction: In rare cases, we may share anonymized and aggregated datasets with third-party services (listed below) for analytics purposes only.

Security and Account Protection

We take numerous precautions to safeguard your personal data. Our platform is protected by robust security measures, including:

  • Encryption: Data transmitted between the client-side interface and server are encrypted.
  • Secure protocols: Communication between our servers is secured via HTTPS (TLS).

Account Access and Password Protection

For added security, you should:

  • Use a unique password for your Bendigo Pokies account
  • Regularly change your password to maintain maximum protection

User Rights Regarding Personal Data

As our valued user, you have the following rights regarding your personal data:

  • Access: Request access to your stored data.
  • Correction: Update or correct inaccuracies in collected information.
  • Deletion: Delete your account and all associated data.

Third-Party Services or Integrations

We utilize various third-party services (listed below) for analytics, marketing, or functional purposes. 

    For further details on these integrations and their privacy policies, please refer to the respective websites of each listed third party.

    Responsible Handling of User Information

    At Bendigo Pokies, we are committed to treating your personal data responsibly. We maintain transparent practices for managing user information, ensuring that it is only shared with authorized parties under strict guidelines.

    Age Restrictions and Minor Protection

    As a responsible platform operator, we:

    • Adhere to minimum age restrictions: No children or minors (under 18) are permitted.
    • Enforce parental consent policies: Minors may use the platform only after receiving explicit consent from their parents/guardians

    We aim to adhere to global standards of data protection. For any issues regarding data collection, processing, storage, and deletion, please refer to:

    Platform Monitoring for Security and Fraud Prevention

    To maintain a secure environment, we engage reputable monitoring services (listed below). These tools help protect against suspicious activity.